FAQ

Frequently Asked Questions

Answers to common questions about MatAdmin, early access, pricing, migration, and support.

Pricing

How much does MatAdmin cost?
MatAdmin launch pricing is currently planned at $39 per month for early gyms joining the platform. The goal is simple, affordable pricing without bloated enterprise costs or unnecessary add-ons.
Will pricing increase as my gym grows?
MatAdmin is designed to avoid punishing gym owners for growing their academy. The goal is straightforward pricing that stays accessible for small and growing gyms.
Will there be contracts?
No long-term contracts are planned. Gym owners should be able to use software because it helps them, not because they are locked into a contract.

Early Access

Is MatAdmin production-ready?
MatAdmin is currently in early access and actively being tested with real gym owners and instructors. The platform is stable enough for testing and feedback, while new features and improvements continue to be added.
Why launch in early access?
The best gym software is built alongside real academy owners. Early access allows feedback from actual gym operations to shape the product.
Can I help shape the product?
Yes. Early users directly influence feature priorities, workflows, and improvements based on real gym experience.

Mobile Support

Does MatAdmin work on mobile devices?
Yes. MatAdmin is designed to work on phones, tablets, and desktop devices so attendance and class management can happen during live classes.
Do members need to install an app?
Not currently. MatAdmin focuses first on simple gym management for owners and staff.

Attendance

How does attendance tracking work?
MatAdmin is designed for fast attendance during live classes. Owners and instructors can quickly check students in without complicated workflows.
Can attendance support belt promotions in the future?
Yes. Long-term plans include flexible promotion tracking based on attendance, time training, instructor discretion, testing, or combinations of those factors.

Migration & Data

Can I import my existing members?
Yes. MatAdmin supports CSV member imports so gym owners do not need to manually re-enter every student.
Can I review duplicates before importing?
Yes. MatAdmin includes duplicate review tools before anything is added to your gym database.
Who owns my gym data?
You do. Gym owners should always maintain ownership of their member and academy data.
Can MatAdmin help me switch from another system?
MatAdmin is being built to reduce switching friction as much as possible through imports, onboarding help, and simple setup flows.

Support

How quickly does support respond?
As an early-access platform, support is currently founder-led and focused on helping gym owners directly. Response times may vary, but MatAdmin aims to provide thoughtful and practical support.
How can I contact support?
Will MatAdmin have automated support in the future?
Yes. The long-term goal is to provide fast, helpful support while keeping the platform affordable and low-maintenance.

Founder Pricing

Will early users receive founder pricing?
Yes. Early gyms joining MatAdmin during launch and early access are expected to receive founder pricing at $39 per month.
Will founder pricing stay forever?
The goal is to reward early supporters who help shape the platform during its early stages. Exact long-term founder pricing details may evolve as MatAdmin grows.
Why offer founder pricing?
Early users help shape the product through real-world feedback, testing, and trust during the platform's early stages.

Still have questions?

MatAdmin is being built alongside real jiu jitsu gym owners. If you have questions, feedback, or want early access, reach out anytime.