Frequently Asked Questions

Yes. MatAdmin is free for academies with under 10 active students. The free tier is permanent for small academies and is designed to help new gyms get organized without adding another monthly bill too early.

When your academy grows beyond 10 active students, you can upgrade to the Founder Plan at $39/month flat pricing.

Yes. The Founder Plan includes a 30-day free trial with no credit card required, so established gyms can evaluate MatAdmin before paying.

No. Both plans use the same core MatAdmin experience for member management, attendance tracking, waivers, imports, and browser-based gym management. The main difference is the number of active students supported.

The Free Plan is intended to give small academies the real MatAdmin experience, not a heavily restricted demo. Some limits may apply over time to keep the platform sustainable, but MatAdmin intentionally avoids feature-gating and bloated pricing matrices.

No. MatAdmin is designed to avoid punishing gym owners for growth. After the free tier or trial period, the Founder Plan is a simple flat monthly price.

No long-term contracts. Gym owners should be able to use software because it helps them, not because they are locked into a contract.

MatAdmin is built for daily academy operations like member management, class management, attendance, waivers, imports, and billing foundations. It is still actively improving through feedback from real gym owners and instructors.

The best gym software is built alongside real academy owners. Feedback from actual gym operations helps shape practical improvements without turning MatAdmin into bloated software.

Yes. MatAdmin is shaped by real gym-owner feedback, especially around workflows that need to hold up during live classes.

Yes. MatAdmin is browser-based gym management software designed to work on phones, tablets, and desktop devices so attendance and class management can happen during live classes.

No. MatAdmin is browser-based and works from your phone, tablet, or computer. No apps are required.

MatAdmin is designed for fast attendance during live classes. Owners and instructors can quickly check students in from Attendance. To review history, open a student profile for that student's check-ins, or use Attendance > History to search by member or pick a past date and see the roster with class and check-in time.

Yes. MatAdmin lets you assign belt ranks, view each student's current rank, and record promotion history with belt, stripe, date, instructor, transfer, and notes. Attendance can help you spot students worth reviewing, but promotions are recorded manually.

Yes. MatAdmin supports CSV member imports so gym owners do not need to manually re-enter every student.

Yes. MatAdmin includes duplicate review tools before anything is added to your gym database.

You do. Gym owners should always maintain ownership of their member and academy data.

Yes. MatAdmin is migration-friendly gym software for small and growing academies, with imports, duplicate review, onboarding help, and simple setup flows.

Support is founder-led and focused on helping gym owners directly. Response times may vary, but MatAdmin aims to provide thoughtful and practical support.

Use: hello@matadmin.app

Yes. The long-term goal is to provide fast, helpful support while keeping the platform affordable and low-maintenance.

Yes. Academies that grow beyond the Free Plan can upgrade to the Founder Plan at $39/month flat pricing, and larger academies can start with a 30-day free trial.

The goal is to reward early supporters who help shape the platform through real academy feedback. Exact long-term founder pricing details may evolve as MatAdmin grows.

Founder pricing keeps MatAdmin affordable while real academies help shape practical improvements through day-to-day use and feedback.